Getting the right person for the job
This article is an opinion article. However I hope my experience in this subject matter can shine through. Over the years, I’ve met a lot of IT people, and I’ve seen a lot of IT work. A common misconception that always seems to be more prominent than others; If someone does IT, they know everything about computers. I can assure you that there are several different fields within the Information Technology realm, and they are not all connected by the same fabric. The one thing that always stood out to me was how great of a job a person can do when they specialize in one thing. I have never personally had the luxury of being able to really hunker down and learn the ins and outs of everything in one field of IT, but it is a truly special aspect. I don’t want to take away from guys like me, the multi-tool IT person, the jack of all trades and master of none type. We really are what keeps it all together.
However, the abilities of someone who was born, and bred in Cisco switching since they became interested in computers is literally astounding. I can tell you that when it comes to Cisco they know all the little tweaks that make the system run better, have ideas that correlate with other systems, and can get these setups done in time frames that are much faster than if you plug someone who is good at understanding it, but specializes in something different. This is the same for people who dedicated years of their life to the creativity of web design, or mastering the art of Hyper-V. This is just one aspect of picking the right person for the job, it’s assigning the right type of technician to the right job. It’s beyond important, but not the whole picture.
I can’t ignore the several articles I’ve read over the years about security breaches that happen because someone was pushed to a job in the company, simply because it was a cheaper solution, or an easy way to promote someone they know. Let’s make a mild example of the Equifax data breach, just to make a point. This not only becomes most commonly laughable to people in my profession, but in some ways discredits someone who may really be great at their job, just not in that particular area. In my eyes, it discredits the company more, for not taking the time to understand what’s going on, and putting the right person where they need to be.
I really want to drive the point home that you have to be careful in whom you get to do IT,
and it’s not a job to be taken lightly. This person is going to be responsible for a lot more than you may understand, and you need to be able to trust them with all the important aspects of your business or organization.